Direct Support
Contact Us on WhatsApp
WhatsApp is our dedicated customer support channel. Connect directly with our team for prompt assistance.
Live Dedicated Support
WhatsApp Business Chat
For all orders, product inquiries, stock availability, and delivery updates, chat directly with us on WhatsApp. You will reach a dedicated specialist, never an automated ticket queue.
- Operating Hours
- Monday to Friday, 09:00–18:00 · Saturday 10:00–14:00
- Average Response Time
- Usually within 1–2 working hours.
- Direct & Confidential
- End-to-end encrypted messaging for complete confidentiality.
Orders & Delivery
All orders are dispatched via Royal Mail Tracked delivery (£10 flat rate). Tracking numbers and status updates are provided directly through WhatsApp upon dispatch.
Registered Office
Trident Labs Ltd159 Maidstone Road
Felixstowe, Suffolk
United Kingdom
Registered office for correspondence. We operate on a mail-order basis.
Frequently Asked
Help & Quick Answers
Find instant answers to common delivery and ordering questions.